Question 1

How do I book a taxi with Jet Taxi St Andrews?

Accepted Answer

Booking with us is easy! You can book online through our website by filling out our booking form, call us directly at 01334 474747, or use WhatsApp. We recommend booking in advance for airport transfers and long-distance journeys, but we also accept immediate bookings based on availability.

Question 2

What areas do you cover?

Accepted Answer

We primarily serve St Andrews and the surrounding areas of Fife, including Dundee, Crail, Elie, and other nearby towns. We also provide airport transfers to Edinburgh Airport and Glasgow Airport. For custom routes or longer journeys, please contact us directly and we'll be happy to accommodate your needs.

Question 3

How much does a taxi ride cost?

Accepted Answer

Our pricing is transparent and competitive. We offer fixed rates for popular routes like St Andrews to Edinburgh Airport (£150) and Glasgow Airport (£180). Local journeys have clear pricing based on distance. You can see our full pricing on our booking form, or contact us for a custom quote. There are no hidden fees - the price you see is what you pay.

Question 4

Can I pay by card or do you only accept cash?

Accepted Answer

We accept multiple payment methods for your convenience: Visa, Mastercard, Apple Pay, Google Pay, and cash. You can choose to pay online when booking (prepay) or pay the driver upon arrival. Online payments are processed securely through Stripe.

Question 5

Do you provide airport transfers?

Accepted Answer

Yes! Airport transfers are one of our specialties. We provide reliable transfers to and from Edinburgh Airport and Glasgow Airport. We monitor flight times to ensure we're there when you land, even if your flight is delayed. Our drivers will meet you at arrivals with a name board and help with your luggage.

Question 6

Are your drivers licensed and insured?

Accepted Answer

Absolutely. All our drivers are fully licensed, insured, and have undergone extensive background checks. They are professional, experienced, and knowledgeable about the local area. Your safety and comfort are our top priorities.

Question 7

Do you operate 24/7?

Accepted Answer

Yes, we operate 24 hours a day, 7 days a week, including holidays. Whether you need an early morning airport transfer or a late-night ride home, we're here for you. Our booking system is available online anytime, or you can call us directly.

Question 8

How many passengers can you accommodate?

Accepted Answer

Our standard vehicles can comfortably accommodate up to 4 passengers with luggage. For larger groups or specific requirements, please contact us in advance and we'll arrange appropriate transportation. We want to ensure everyone travels comfortably and safely.

Question 9

What if I need to cancel or change my booking?

Accepted Answer

We understand plans change. Please contact us as soon as possible if you need to cancel or modify your booking. For cancellations made with reasonable notice, we'll provide a full refund for prepaid bookings. For last-minute changes, call us at 01334 474747 and we'll do our best to accommodate.

Question 10

Do you provide child seats?

Accepted Answer

Yes, we can provide child seats upon request. Please let us know when booking that you need a child seat and specify the age/size of your child so we can ensure we have the appropriate seat. This service is provided at no extra charge.

Question 11

Can I book a taxi for someone else?

Accepted Answer

Certainly! You can book and pay for a taxi on behalf of someone else. Just provide their pickup details and contact information in the booking form. We'll confirm the booking with both you and the passenger.

Question 12

What makes Jet Taxi St Andrews different from other taxi services?

Accepted Answer

We pride ourselves on providing premium service at competitive prices. Our key differentiators include: professional licensed drivers, modern and well-maintained vehicles, fixed pricing with no hidden fees, flexible payment options (pay now or later), 24/7 availability, real-time booking confirmations, and excellent customer service. We're locally owned and operated, serving the St Andrews community with pride.

Question 13

Do you handle corporate accounts?

Accepted Answer

Yes, we work with local businesses, hotels, and corporate clients. We can set up corporate accounts with invoicing options for regular bookings. Contact us to discuss your business transportation needs and we'll create a tailored solution.

Question 14

What happens if my flight is delayed?

Accepted Answer

Don't worry! For airport pickups, we monitor flight times in real-time. If your flight is delayed, we'll adjust your pickup time accordingly at no extra charge. We understand travel disruptions happen, and we're committed to being there when you land.

Question 15

Can I request a specific driver?

Accepted Answer

While we can't always guarantee a specific driver due to scheduling, we'll do our best to accommodate requests for repeat customers. All our drivers maintain the same high standards of professionalism and service.

Frequently Asked Questions

Frequently Asked Questions

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